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digital era workforce



And those with digitally naive employees by 78%

(DDI, 2018)

As organisations and customers integrate technology into their lives, the challenge for business to retain relevance and promote their competitive edge becomes ever more prescient. Embracing digitally driven change presents companies with both challenge, and rich opportunity. Only 5% of companies believe they have strong digital leaders in place (Deloitte, 2017), presenting an enormous opportunity for organisations to get ahead, quickly, with digitally savvy leaders.



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As Julie Dodd highlights, the digital era is the result of a scale of change “in how people choose to communicate, watch TV, learn, bank, shop and organise their lives” that has been likened to the industrial revolution. The session will outline the digital literacy skills required in order to operate fluently in the digital era. 


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The pace at which decisions need to be made in the digital era, and the magnitude of their consequences for business and society is profound. This session will help leaders to understand the importance of acting decisively and quickly during the digital era. 



Research has shown that organisations using data-driven decision making have output and productivity that is 5-6% higher than similar organisations not using data-driven decision making. In addition, organisations that use data analytics have a better relationship with suppliers and partners, higher internal process efficiency and understand their customers better. This session will provide an overview of key concepts in data analytics, and a primer to technical skills involved. 



The ability to stay curious, and to constantly question our assumptions and to seek to learn more is an essential skill. Paired with a passion for continuous improvement, it is a powerful concoction that supports organisations in the digital era to constantly be questioning and improving. This session will provide tips for leaders to stay ever curious and to constantly seek to improve.


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A concept borrowed from the digital model of agile development, agile leadership requires a leader to be flexible, adaptable and fast in their decision-making. This session will outline the key skills required to promote and support an agile working environment, and tips and techniques to embed that within the leader’s teams. 



Using the behavioural science behind the pwer of emotions and how they come to influence behaviour, this session examines the value of emotional intelligence. This interactive and impactful session will provide Next Gen participants with strategies for improving their Emotional Intelligence using data, tools and techniques from experts such as Daniel Goleman and Steve Peters. 



To lead effectively in the digital era, leaders need not only to adapt effectively themselves, but to support those around them to do so likewise. This session will provide leaders with tools to navigate change effortlessly for themselves and their teams. 


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Participants will discover a powerful tool for understanding their own personal and communication style, as well as tips for recognising others styles, and ultimately learning how to flex their style in order to deploy their social intelligence and to optimise the effectiveness of their communication. 


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People with robust resilience see ‘failure’ as an opportunity to grow, and promote a culture of innovation and curiosity rather than fear and rigid thinking. This session will help leaders to understand their levels of personal resilience and develop techniques for promoting personal resilience and grit and supporting others to do the same. 



Leaders have a unique role in creating psychologically safe cultures where people feel able to bring their full selves to work. This session highlights what it takes to be an inclusive leader and why it is so important and provides leaders with skills for fostering psychologically safe environments. 


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This session establishes the value of developing enhanced self-awareness, both for a career in general and specifically as it relates to being a more effective digital leader. Participants engage in activities that help them gain a more accurate level of self-awareness.


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Digital leaders need to create eco-systems that support agile, innovative working practices. This session will outline the blueprint for a more hyper-connected workforce and provide skills and techniques for forging and sustaining evolved ecosystems, capable of thriving in the digital era. 


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Digital Era leaders understand how to solve problems in a way that puts people at the centre of the solution, and that challenges old assumptions. In this session, leaders will explore design thinking as a methodology, conducting a hackathon with a real case study and experience the agility and customer centricity of the design thinking process. 


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Leaders who foster innovation display behaviours that promote a culture where others feel safe to try and fail. In this session, participants will learn what a truly innovative leader looks like, and learn the behaviours and habits that they can display to nurture and promote innovation in their teams. 


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In the digital era, with great uncertainty and transformational change, trust becomes ever more important. This session will show leaders how to effectively build and cultivate trust in their teams to support digital innovation and a psychologically safe culture.