Organisations that prioritise overcommunication with their Gen Z workforce foster stronger connections, higher engagement and reduced workplace stress and anxiety, according to key insights from a recent webinar hosted by Development Beyond Learning, a leading international Learning & Development specialist.

The discussion featured Josh Mackenkie, founder of DBL, alongside three Gen Z thought leaders Victor Sonaya, Patrick Quinton Smith and Hanna Maclachlan. Together they explored why Gen Z employees feel disconnected in the workplace.

“The consensus on overcommunication was unanimous. It doesn’t mean bombarding employees with messages though, it means ensuring clarity, openness and communicating with context,” reflected Josh Mackenzie, Founder of Development Beyond Learning.

Mental Health UK (2025) research reveals that 44% of 18- to 24-year-olds report feeling isolated at work. “Proactively sharing expectations, context as well as unwritten workplace norms, we can create a sense of belonging for their youngest employees,” added Mackenzie.

Key strategies to strengthen Gen Z engagement

The discussion identified essential strategies to help companies build a more connected and productive Gen Z workforce:

  1. Clarity Over Assumption – Clearly defining job expectations, team dynamics and unwritten workplace norms to eliminate uncertainty and anxiety.
  2. Frequent and Intentional Check-ins – Regular, structured communication that ensures employees feel heard and supported.
  3. Embracing Digital-First Communication – Using digital tools aligned with Gen Z’s preferred communication methods while maintaining clarity and structure.
  4. Encouraging Open Dialogue – Creating a culture where questions are welcomed, feedback is encourage with transparency and honesty as the norm.

A study from the London School of Economics underscores the impact of age-inclusive workplace practices, revealing that 87% of employees in such environments report high productivity, compared to just 58% in organisations without these practices.

“Gen Z employees expect transparency. They are used to finding answers instantly and if they feel information is being withheld, it creates frustration and disconnect. When organisations overcommunicate, starting with the ‘why’, Gen Z employees are more likely to trust leadership and engage,” said Patrick Quinton Smith during the discussion.

Bridging the Expectation-Reality Gap

Another challenge organisations face is the “expectation-reality gap experienced by new Gen Z hires”, explained Victor Sonaya. Without clear communication, young employees may build unrealistic perceptions of their roles, leading to disappointment and disengagement upon entering the workforce.

And finally, Hanna Maclachlan, Subsea7 early talent specialist added: “By embedding structured communication strategies into graduate and internship programs, organisations can provide a smoother transition and stronger alignment with workplace culture.”

As businesses continue to adapt to a multigenerational workforce, prioritising clarity, transparency, and contextual communication will be critical to improving engagement, reducing stress, and ultimately boosting performance now that Gen Z are making up a third of the workforce.

For further insights from the webinar or the full recording, please visit Development Beyond Learning.

Media contact:  

Lucie Ager | Rose Media Group |Tel: 01444 241341 | 07443 568 466 | lucie@rosemediagroup.co.uk

Australia’s rising stars are being awarded a programme to accelerate their workplace success.

As part of its commitment to empowering the next generation as well as social responsibility and building stronger communities, early talent development leader, Development Beyond Learning (DBL), has given DBL elevate to all winners of the prestigious GradConnection Top100 Future Leaders Awards.

Creating Pathways to Success in a Challenging Landscape

Today’s graduates face significant workplace integration challenges. Employers demand certain human skills, which are in decline amongst the younger generation and addressing this with a targeted programme will be crucial to their career success.

“Young people are the foundation of our company’s mission,” says Pete Humphreys, CEO of DBL. “We wanted to offer these exceptional 100 winners something truly transformative that addresses the real challenges they face when transitioning from education to employment.

By fast-tracking their resilience, communication and leadership development, the winners will enter employment equipped with adaptability capabilities that set them apart in today’s competitive job market.

Employers recognise that there are barriers during the transition between classroom and the workplace which can hinder career progression and overall success, but a few have implemented comprehensive solutions.

“We believe that our targeted initiative will deliver meaningful benefits for both the individual and their future employer,” explains Pete.

More information about the Career Jump-Start programme and other DBL elevate programmes can be found here: https://developmentbeyondlearning.com/dblelevate/

Media contact:  

Lucie Ager | Rose Media Group |Tel: 01444 241341 | 07443 568 466 | lucie@rosemediagroup.co.uk

An international learning and development (L&D) leader specialising in early talent development, Development Beyond Learning (DBL), urges businesses to carefully guide young employees through the unfamiliar territory of workplace norms rather than expect them to just figure it out alone.

“Imagine landing on a planet where you don’t speak the language or understand the customs – you’d need a guide, not just a rulebook,” says Pete Humphreys, CEO of DBL.

“Starting a first job can feel just as daunting as they arrive in a new place expected to deal with difficult conversations, team work, office politics and dress standards without the knowledge or experience how to deal with these nuances.”

Costly Mistake Based on Assumptions

This lack of support can be costly for organisations – studies show that 6 out of 10 Gen Z employees quit their job due to unmet expectations (DBL, 2023) and according to Gallup, only 12% employees believe their company has a strong onboarding process.

DBL is eager to tackle this pressing issue so that leaders and line managers connect with their younger workforce in order to decode the workplace with its seven unwritten rules.

The Seven Unwritten Rules to Decode the Workplace

Organisations that mentor Gen Z through workplace norms will see stronger retention, engagement and productivity and all this takes is a simple intergenerational conversation and mutual understanding.

  1. Dress standards – professionalattire signals respect for the role and colleagues.
  2. Communication styles – casual language and emojis don’t always translate well in formal settings. Gen Z may need clarity on when to call, email or text.
  3. Hybrid work expectations – logging in late or keeping cameras off can signal disengagement. Setting clear expectations fosters trust and accountability.
  4. Integrating into the team – avoiding informal discussions can lead to exclusion from key discussions and opportunities.
  5. Navigating office politics – understanding power dynamics without taking sides helps maintain trust and professionalism.
  6. Feedback & growth – Constructive feedback should be embraced and understood as a pathway to improvement.
  7. The Importance of initiative – Waiting for instructions may be mistaken for passivity. Proactivity earns respect and opportunities for growth.

Mastering the workplace unwritten rules is a game-changer for Gen Z when integrating into the workplace for the first time and by equipping Gen Z with these unwritten rules, businesses can ensure a smoother transition, stronger engagement and better long-term retention of young talent as well as save costs on recruitment. 

Media contact:  

Lucie Ager | Rose Media Group |Tel: 01444 241341 | 07443 568 466 | lucie@rosemediagroup.co.uk